# RentProg — Vehicle Rental Software > RentProg is a cloud-based rental management system that helps vehicle and equipment rental companies automate their business processes: booking management, fleet management, customer relationship management, financial accounting, and analytics. ## About RentProg is modern rental software designed for rental companies of any type of transport. Our system helps automate all key processes: from receiving bookings to vehicle returns. **Key Benefits:** - Cloud-based solution — work from anywhere in the world - Mobile app for employees - Integration with rental aggregators - Online booking via widget - Document automation - Detailed analytics and reports **Target Audience:** Rental companies of any type of vehicles and equipment. ## Main Pages - [Home Page](https://rentprog.com/en/home) - [Pricing](https://rentprog.com/en/tariffs) - [Contact](https://rentprog.com/en/contacts) - [Sign Up](https://rentprog.com/en/signup) ## Specialized Solutions - [Van Rental Software](https://rentprog.com/en/van-rental-software) - [Motorcycle & Scooter Rental Software](https://rentprog.com/en/motorcycle-scooter-rental-software) - [Bike Rental Software](https://rentprog.com/en/bike-rental-software) - [Boat Rental Software](https://rentprog.com/en/boat-rental-software) - [Construction Equipment Rental Software](https://rentprog.com/en/construction-machinery-rental-software) - [Truck Rental Software](https://rentprog.com/en/truck-rental-software) - [Plane Rental Software](https://rentprog.com/en/plane-rental-software) - [Bus Rental Software](https://rentprog.com/en/bus-rental-software) - [Caravan & Camper Rental Software](https://rentprog.com/en/caravans-campers-rental-software) - [Buggy Rental Software](https://rentprog.com/en/buggy-rental-software) - [Electric Vehicle Rental Software](https://rentprog.com/en/electric-vehicles-rental-software) - [Car Sharing Software](https://rentprog.com/en/car-sharing-software) ## Features ### In parking All rental objects are not rented, the main actions with them. [Learn more](https://rentprog.com/en/features/1) ### Bookings List of bookings, and basic information about them. [Learn more](https://rentprog.com/en/features/2) ### Plan for the day Working day planning. Assignment of responsible employees, control. [Learn more](https://rentprog.com/en/features/3) ### Calendar Calendar with all active bookings. Planning. [Learn more](https://rentprog.com/en/features/4) ### Analytics Analytics on rental objects, employees, bookings. [Learn more](https://rentprog.com/en/features/5) ### Partners Company partners. List of partners, accounting of payments. [Learn more](https://rentprog.com/en/features/6) ### Branches Branches of the company. List of branches, management, entry. [Learn more](https://rentprog.com/en/features/7) ### Clients List of clients and basic information about them. [Learn more](https://rentprog.com/en/features/8) ### Accounting for customer debts Dealing with customer debts. Notifications, returns, statuses. [Learn more](https://rentprog.com/en/features/9) ### Fines Dealing with customer fines. Notifications, returns, statuses. [Learn more](https://rentprog.com/en/features/10) ### Invoices for payment Work with invoices for payment for companies. Accounting, statuses, control. [Learn more](https://rentprog.com/en/features/11) ### Employee's cashbox All transactions with money. Income, expenditure, internal transfers. [Learn more](https://rentprog.com/en/features/12) ### Rental objects List of rental objects. Status, prices, characteristics, condition. [Learn more](https://rentprog.com/en/features/13) ### Maintenance All maintenance work on rental properties. Scheduled and unscheduled. [Learn more](https://rentprog.com/en/features/14) ### Warehouse Company warehouse. Remains, movement, management. [Learn more](https://rentprog.com/en/features/15) ### Tasks Task list. Personal and general. Deadlines, performers, statuses. [Learn more](https://rentprog.com/en/features/16) ### Employees Management of employees, their rights, data. [Learn more](https://rentprog.com/en/features/17) ### WhatsApp integration Sending messages on WhatsApp. Message templates. [Learn more](https://rentprog.com/en/features/18) ### Salary Employee payroll accounting. Payment control. [Learn more](https://rentprog.com/en/features/19) ### Checklists Creation of checklists for employees. Execution control. [Learn more](https://rentprog.com/en/features/20) ### Staff Schedule Employee work schedule. Duty shifts, vacations, sick days. [Learn more](https://rentprog.com/en/features/21) ### Company cashbox The movement of funds in the company. Control of expenses and income. [Learn more](https://rentprog.com/en/features/22) ### Company settings Settings for prices, periods, seasons, notifications, etc. [Learn more](https://rentprog.com/en/features/23) ### Aggregator Service aggregator. Connection to other services. [Learn more](https://rentprog.com/en/features/24) ### Tariffs Company tariffs. List of tariffs, management. [Learn more](https://rentprog.com/en/features/25) ### Document Templates Document templates. Creation of templates, management. [Learn more](https://rentprog.com/en/features/26) ### GPS beacons GPS beacons. Map of objects, control, management. [Learn more](https://rentprog.com/en/features/27) ### Website booking form The booking form can be easily integrated into any website. [Learn more](https://rentprog.com/en/features/28) ### API in the RentProg system API in the RentProg system. Integration with the site and third-party services [Learn more](https://rentprog.com/en/features/29) ## Help Center Complete documentation on how to use the RentProg system. Explore RentProg's features and find answers to your questions. [Go to Help Center](https://rentprog.com/en/helpcenter) ### Bookings - [Booking card](https://rentprog.com/en/categories/2/guides/8.md) — Booking card in the rental program RentProg - [Editing a booking](https://rentprog.com/en/categories/2/guides/9.md) — How to edit bookings in ERP RentProg - [Booking confirmation or cancellation](https://rentprog.com/en/categories/2/guides/10.md) — Booking confirmation or cancellation on the received application in RentProg CRM - [Booking payment](https://rentprog.com/en/categories/2/guides/11.md) — How to pay for a booking in the RentProg rental program - [Bookings list](https://rentprog.com/en/categories/2/guides/2.md) — Basics about the bookings list page in ERP RentProg - [Main types of bookings](https://rentprog.com/en/categories/2/guides/3.md) — The main types of bookings in the RentProg rental program - [Booking statuses](https://rentprog.com/en/categories/2/guides/4.md) — Booking statuses in the rental program RentProg - [Create a booking](https://rentprog.com/en/categories/2/guides/6.md) — How to create a booking in the online service RentProg - [Technical booking](https://rentprog.com/en/categories/2/guides/7.md) — Creating a technical booking in the RentProg system - [Booking Management](https://rentprog.com/en/categories/2/guides/13.md) — Management in the booking card in the online service RentProg ### Cars - [Car states and statuses](https://rentprog.com/en/categories/7/guides/5.md) — The main states of the car and the status of the booking in CRM RentProg - [Adding a car](https://rentprog.com/en/categories/7/guides/21.md) — Adding a car to RentProg CRM - [Car card](https://rentprog.com/en/categories/7/guides/22.md) — Viewing and changing information in the car card in the RentProg online service - [Service](https://rentprog.com/en/categories/7/guides/23.md) — Maintenance in the car rental system RentProg - [Rental prices](https://rentprog.com/en/categories/7/guides/41.md) — Description of setting rental prices in the RentProg system - [Connecting GPS trackers](https://rentprog.com/en/categories/7/guides/48.md) — Save time managing your fleet! Learn how to quickly connect a GPS tracker to RentProg and track y... ### Cash register - [Creating payments](https://rentprog.com/en/categories/6/guides/20.md) — The procedure for conducting cash register operations in CRM RentProg - [Employee cashbox](https://rentprog.com/en/categories/6/guides/28.md) — Employee cashbox in the CRM RentProg program - [Company cashbox](https://rentprog.com/en/categories/6/guides/29.md) — Cashbox of the company in the CRM RentProg program ### Calendar - [Plan for the day](https://rentprog.com/en/categories/5/guides/18.md) — Plan for the day in the online program CRM RentProg - [Calendar](https://rentprog.com/en/categories/5/guides/19.md) — Calendar functions in CRM RentProg ### Documents - [Document generation](https://rentprog.com/en/categories/3/guides/12.md) — How to generate documents in CRM RentProg ### Employees - [Employee Tasks and Checklists](https://rentprog.com/en/categories/9/guides/24.md) — ToDo in the RentProg CRM system - [Adding an employee](https://rentprog.com/en/categories/9/guides/26.md) — Adding an employee in the RentProg online service - [User roles](https://rentprog.com/en/categories/9/guides/27.md) — User roles in the RentProg car rental program - [Salary](https://rentprog.com/en/categories/9/guides/30.md) — Salary section in CRM for rent a car RentProg - [Module Partners](https://rentprog.com/en/categories/9/guides/35.md) — Module Partners and the corresponding role of the employee in the online system for rentals RentProg - [Schedule](https://rentprog.com/en/categories/9/guides/37.md) — Employee schedule in the online rental system RentProg ### Clients - [Clients page](https://rentprog.com/en/categories/4/guides/14.md) — Description of the Clients section in the rental program RentProg - [Debts](https://rentprog.com/en/categories/4/guides/15.md) — Section Debts in CRM system RentProg - [Fines](https://rentprog.com/en/categories/4/guides/16.md) — Section Fines in the online program ERP RentProg - [Invoicing for companies](https://rentprog.com/en/categories/4/guides/17.md) — Invoices section in the online rental program RentProg - [Client's personal account](https://rentprog.com/en/categories/4/guides/44.md) — Features of the client’s personal account in RentProg ### Other - [Balance](https://rentprog.com/en/categories/8/guides/43.md) — Balance in online ERP RentProg - [Homepage](https://rentprog.com/en/categories/8/guides/1.md) — Help on the homepage, states, etc. in ERP RentProg - [Analytics](https://rentprog.com/en/categories/8/guides/25.md) — Analytics online ERP RentProg - [User profile](https://rentprog.com/en/categories/8/guides/31.md) — Profile in the car rental system RentProg - [Receiving notifications in Telegram](https://rentprog.com/en/categories/8/guides/32.md) — Receiving notifications in Telegram in the RentProg system - [Quick start](https://rentprog.com/en/categories/8/guides/33.md) — Getting started in RentProg - [Website booking form](https://rentprog.com/en/categories/8/guides/34.md) — Booking form on the site, integration of the site with the RentProg system - [Setting up notifications to clients](https://rentprog.com/en/categories/8/guides/38.md) — Setting up notifications to clients in the RentProg system - [WhatsApp activation](https://rentprog.com/en/categories/8/guides/39.md) — Activation of WhatsApp in the RentProg system - [Branches](https://rentprog.com/en/categories/8/guides/40.md) — Branches in the RentProg system - [Agents](https://rentprog.com/en/categories/8/guides/49.md) — How to set up agents in the rental automation system: registration, commissions, promo codes. A c... ### Questions and answers - [How to accept a booking?](https://rentprog.com/en/categories/11/guides/46.md) — Working with bookings in the RentProg online system - [How to join the aggregator?](https://rentprog.com/en/categories/11/guides/47.md) — How to add cars to the "VseProkaty" aggregator - [How to delete a booking?](https://rentprog.com/en/categories/11/guides/45.md) — Deleting a booking in the RentProg system ## Blog Useful articles about the rental business, management tips, and industry news. [All blog articles](https://rentprog.com/en/articles) ## FAQ ### Bookings **How do I find the right booking?** If necessary, for example when you receive a call from a client, you can easily find any reservation by various parameters. In the list of bookings in the search line in the upper right corner, start typing the first letters of the client's last name or the symbols of the car code. As you enter s... [Read more](https://rentprog.com/en/questions_categories/1/questions/1) **How do I prolong a rental car?** You do not need to edit the booking to prolong the car rental. To prolong the rental, go to the booking card and click on the "Prolong booking" button. Then enter the number of days and the daily rental price. (Convenience is that while editing the reservation the price will be recalculated if th... [Read more](https://rentprog.com/en/questions_categories/1/questions/2) **What should I do if the automatic booking calculation is incorrect?** If the amount of the automatic booking calculation differs because a different price was negotiated with the client (e.g. a higher discount), the booking calculation can be adjusted by changing the rental price by changing the discount amount. To do this click on the "Change Discount" slider and ... [Read more](https://rentprog.com/en/questions_categories/1/questions/4) **How do I make an early car return?** Open the reservation card and click on the "Receive Car" button. Next, you enter the date and time of the actual return of the car. After you have calculated the amount of payments that must be returned to the client, in the item "Additional payments" you select the types of services for which yo... [Read more](https://rentprog.com/en/questions_categories/1/questions/5) **Is a diagnostic card the same as a technical inspection?** Yes, a diagnostic card is a document confirming that the legally required periodic vehicle inspection and diagnostic check has been carried out. Different countries use different names for it — it is commonly referred to as a vehicle technical inspection (MOT/roadworthiness test). [Read more](https://rentprog.com/en/questions_categories/1/questions/18) **We gave the client a replacement vehicle — how do we record this in the system?** If you are giving the client a replacement vehicle — do not change the vehicle in the booking. Close the current booking and create a new booking for the replacement vehicle. When editing an active booking for a vehicle that is currently on rental, we strongly advise against replacing the vehicle... [Read more](https://rentprog.com/en/questions_categories/1/questions/14) **How do I record mileage after a vehicle is returned? Can the system read data from GPS?** The vehicle return form has a field for entering the mileage. The GPS-based mileage detection feature has a number of technical challenges and is currently under development. [Read more](https://rentprog.com/en/questions_categories/1/questions/23) **How are rental completion notifications sent to clients?** Booking confirmation notifications are sent by a staff member in a single click. The system automatically sends a rental end reminder and a post-rental review request. It is also possible to notify the client about a received fine.  [Read more](https://rentprog.com/en/questions_categories/1/questions/27) **Is there a grid (availability chart) and order details view?** Yes, there is. Main menu — Calendar. Click on a booking to see the details. [Read more](https://rentprog.com/en/questions_categories/1/questions/35) ### Employee's cashbox **How to account for money transfer between employees?** If there is a need to transfer money between employees, one of them hands over the required amount to the other. In doing so, the recipient of the money must go to their cashbox and create a new account. In the account card, next to the name, toggle the slider "Internal" (Which means the transfer... [Read more](https://rentprog.com/en/questions_categories/2/questions/6) **How do I deposit/withdraw the employee's cashbox?** If it is necessary to pay out money to an employee from a manager's cashbox or withdraw money from an employee's cashier, a user with administrator/manager rights enters the "Employees" menu, by clicking on the name enters the cashbox of a certain employee, in the upper line of the opened window ... [Read more](https://rentprog.com/en/questions_categories/2/questions/7) ### Company cashbox **How to withdraw money from the company's cashbox?** Company cash transactions are performed in the company treasury, which can be accessed either by clicking on the avatar/name in the upper right corner or from the drop-down menu on the left and selecting "Company cashbox". Then you need to click on the slider "Cashbox operations" and the items of... [Read more](https://rentprog.com/en/questions_categories/3/questions/8) ### Settings **I don't understand how to use the vehicle code and sort number, or what their purpose is?** The sort number is a sequence number that determines the order in which your vehicles appear in all lists (in the calendar and in the vehicle list). We recommend setting it in increments (e.g. 10, 20, 30, ...) so that you can insert new vehicles between existing ones when you add more to your fle... [Read more](https://rentprog.com/en/questions_categories/4/questions/21) **How do I choose the company currency?** To select the desired currency, you need to go to company settings and tab Company, field Currency. If the required currency is not listed, please contact support. [Read more](https://rentprog.com/en/questions_categories/4/questions/9) **I've added partners — how do I assign vehicles to them?** Double-click the partner's name to open their card, click the "Vehicles +" button, select the vehicles, and click Save. (The partner's vehicles must already be added to the company fleet.) [Read more](https://rentprog.com/en/questions_categories/4/questions/22) **Profile / Telegram ID — what is it for?** Used to send notifications about new bookings via Telegram. [Read more](https://rentprog.com/en/questions_categories/4/questions/16) **I don't understand how to use the "Rates" tab: what do amount/percentage mean, and where does this show up during work?** In the Rates tab you can create rates that have an arithmetic dependency on the vehicle rental price — meaning the vehicle price increases or decreases by a fixed amount or a percentage. These rates can then be applied when creating or editing a booking. [Read more](https://rentprog.com/en/questions_categories/4/questions/17) **How to choose a time zone?** It is very important to choose a time zone so that all calculations are correct for your particular time.To select a time zone, you need to go to company settings and tab Company, field Time zone. If the required time zone is not in the list, please contact support. [Read more](https://rentprog.com/en/questions_categories/4/questions/10) **We need integration with our GPS monitoring service (and fine checking) — is this possible?** Currently, fine checking is implemented for the Russian Federation, along with integration with the Autofon GPS monitoring system. As the user base from other countries grows, fine-checking capabilities for those countries will be added. GPS monitoring integration covers basic functions (location... [Read more](https://rentprog.com/en/questions_categories/4/questions/20) **Does the CRM support setting rates for holidays and seasons?** Our car rental automation system supports both flexible rate configuration and seasonal price adjustment. The main menu has a Rates tab. [Read more](https://rentprog.com/en/questions_categories/4/questions/34) ### Common Questions **Our country does not have the "LLC" legal form — can we change the field name in the company settings?** You can select "Other" and enter the organization name along with its legal form in the "name" field — for example, for Kazakhstan: "LLP Avtoprakat" [Read more](https://rentprog.com/en/questions_categories/5/questions/15) **Can your program be used to automate the management of a rental or rental service for other equipment, such as ATVs?** Yes, of course, although the main application of our CRM system is the field of car rental and rental, as well as taxi fleet management, it can be successfully used to automate the activities of a rental point for any equipment: automotive, special, construction and other vehicles (grou... [Read more](https://rentprog.com/en/questions_categories/5/questions/11) **Can your CRM program be used only for companies from a certain country?** We do not establish any restrictions on the territory of use of the program. The program automates typical rental service processes, regardless of the country of application. Currently, the system has registered users from Kazakhstan, Ukraine, Poland, Portugal, other countries of the European Uni... [Read more](https://rentprog.com/en/questions_categories/5/questions/12) **Is there a schedule for managers handling vehicle pick-ups and returns?** Yes. Main menu / Calendar — Day plan. [Read more](https://rentprog.com/en/questions_categories/5/questions/26) **How are managers reminded about vehicle returns, pick-ups, and scheduled maintenance?** Based on feedback from the majority of users, we have concluded that there is no need to send personal notifications to each individual staff member (for example, they may be off or on vacation). It is enough for an employee to log in to the system and immediately see all information about requir... [Read more](https://rentprog.com/en/questions_categories/5/questions/28) **Where does the accountant work with invoices?** Invoicing organizations: Main menu / Clients — Invoices. Processing and analyzing expense transactions: Right menu — Company cash register. [Read more](https://rentprog.com/en/questions_categories/5/questions/29) **How do checklists work?** You create standard task lists for staff, employees view them and complete the tasks, marking each one as done on a daily basis. [Read more](https://rentprog.com/en/questions_categories/5/questions/30) **Are there access permission restrictions for different employees?** Yes, the system offers a wide range of user roles with access rights restricted according to the employee's position. [Read more](https://rentprog.com/en/questions_categories/5/questions/31) **Does the system support mutual settlements for partner and investor vehicles? Can a partner monitor their own vehicles?** Yes, the system includes these features. The main menu has a Partners tab. [Read more](https://rentprog.com/en/questions_categories/5/questions/32) **Is it possible to integrate your fleet management system with a website — showing prices and availability?**  There is a simple booking form with price calculation and vehicle availability check — you can see a sample on our website. It embeds very easily into your website. For paid users, a more complete integration and custom configuration is available. [Read more](https://rentprog.com/en/questions_categories/5/questions/33) **Is there a mobile app for staff?** The full functionality of our CRM system is available via a browser on any device. A mobile app is currently under development.  [Read more](https://rentprog.com/en/questions_categories/5/questions/36) ### Vehicles **We enter a date for vehicle maintenance, but replacements are mostly based on mileage (a vehicle can rack up 8,000 km in a week, yet the replacement date is set a month away, and battery replacement is typically done as needed).** Every periodic maintenance interval in the system is mileage-based, and service-due notifications are also triggered by mileage. If you do not want to track something by mileage (e.g. the battery), you can set an intentionally large replacement interval — for example, 300,000 km. [Read more](https://rentprog.com/en/questions_categories/6/questions/24) **We've entered the maintenance data — how does the service notification system work, and how is the vehicle data updated?** Vehicle mileage data is taken from the figures entered each time a vehicle is returned. For critical parameters (engine oil, timing belt), the system will notify you in advance before the interval expires with a yellow alert. Once the interval has ended, the alert turns red. For other parameters ... [Read more](https://rentprog.com/en/questions_categories/6/questions/25) **Can I view a vehicle's repair history?** Yes, each vehicle card contains a repair history list. [Read more](https://rentprog.com/en/questions_categories/6/questions/37) ## Legal Information - [Privacy Policy](https://rentprog.com/en/privacy) - [Terms of Service](https://rentprog.com/en/agreement) - [Partner Program](https://rentprog.com/en/partner-program-policy) ## Additional Resources - [Online Booking Widget](https://rentprog.com/en/widget) - [Help Center Search](https://rentprog.com/en/search)