Agents

Agents are partners who help attract clients and receive compensation for successful bookings.

There are two types of agents:

  1. Full-fledged partners – have access to the system, can independently search for an available vehicle, make reservations, and accept payment (partial or full).
  2. Referrals promote rental services through social media, advertising materials, and personal contacts. Their bookings are recorded using a promo code or code word.

Let's look at the details of working with agents.

1. How to add an agent?

  1. Open the menu item:Company → Agents → Add agent.
  2. Fill in the required fields (full name of the person responsible or company name).

Agent settings:

  • Commission percentage - a reward for each successful booking (from the rental amount or the total cost).
  • Fixed commission  - a fixed amount per booking instead of a percentage.
  • Prepayment percentage – what portion of the payment (prepayment) the agent can accept.
  • Payment details – where to transfer the remuneration.
  • Add a website – you can place a booking widget on the agent’s website.

Commission calculation system

  • From the total cost (without a deposit, additional services, additional time, insurance, etc. are taken into account) – the percentage is calculated from the total amount.
  • Only from the rental price – additional services and deposit are not taken into account.

Agent access rights

  • Can edit reservations – change dates, cars, clients, print contracts.
  • Can change branches – if the company has several locations.
  • Account access – enable/disable login.
  • Can accept money – full payment or only prepayment (within the established %).

Once configured, click "Save". The agent will receive an email with login instructions.

2. How do I account for bookings from referrals (without access to the system)?

If the agent works remotely (for example, a hotel administrator or a blogger), he can:

  • Recommend the client to rent a specific vehicle or a specific one in your fleet.
  • To register, you can use a promotional code or code word (announced during the recommendation process).

How do I credit a booking to an agent?

  1. Enable the option: Company → Company Settings → Rentals → Select an agent when booking.
  2. When making a booking, please indicate the agent (optional promo code in the booking description).
  3. The system will automatically calculate the commission and add the booking to the report.

3. Agent Management

  • Disabling an agent – using the “Disable” button (the agent will lose access, but bookings will remain in reports).
  • Editing settings – you can change the percentage, rights, or details at any time.