Setting up notifications to clients
To send notifications to WhatsApp from RentProg you need to - open the menu item (by clicking on the avatar in the upper right corner of the screen) -> “Company settings” -> “Notifications” -> Connect, Authorize and Pay is a function. Read more about connecting notifications to WhatsApp in the “WhatsApp” article.
To send notifications to Email you need to open the menu item (by clicking on the avtar in the upper right corner of the screen) -> “Company settings” -> “Notifications” -> Activate the slider of the “Email for notifications” item.
Automatic notifications.
If a car was booked today and pick it up today, no notifications will be sent. If the reservation was created earlier than the reservation date, then notifications will be sent the day before the start of the reservation at 09:00 am, as well as the day before the end of the reservation at 9:00 am. You can create a template for automatic notifications in the menu item “Company Settings” -> "Notifications".
To start sending notifications, you need to activate the template with the corresponding button above each form of the template and fill it out.
Notifications to be sent manually.
To create a notification template, you need to create a reservation or log into an existing one. Next, click on the button: “Templates” -> (activate the button below) “Save template” -> Fill in the subject of the letter -> The message you want to send (you can add detailed information from the reservation into the message, for example, the reservation number or the client’s name, by inserting the corresponding variables into the message text, they are located below -> Available variables.) -> Specify the Template Name (how it will be displayed from the drop-down list) -> Save.
To resend this template, create a reservation or log into an existing one. Next, click on the button: “Templates” -> Select the required template.
To edit or delete a template, you must create a reservation or log into an existing one. Next click on the button: “Templates” -> Select the required template -> On the right next to the title line there will be icons: “Pencil” - editing, “Trash” - deleting.